9-8-8 Call Center Improvement Act
The source supplies the latest action, but no lifecycle stage.
Latest action (3 Sep 2026): Referred to the House Committee on Energy and Commerce.
What this bill does
H.R. 10295, the "9-8-8 Call Center Improvement Act," would amend the Public Health Service Act to establish a grant program supporting crisis call centers that serve regional or local areas, including centers connected to the 988 Suicide and Crisis Lifeline. The Secretary of Health and Human Services would be authorized to award grants to new or existing call centers for four specific purposes: purchasing or upgrading call center technology, training staff, improving operations, and hiring additional staff. The bill authorizes $441,000,000 for fiscal year 2027, with funds remaining available until expended rather than expiring at year's end.
The bill would primarily affect crisis call centers that operate at a regional or local level, as opposed to only national-level lifeline infrastructure. These centers—and by extension the communities and callers who rely on them, including people experiencing suicidal crises, mental health emergencies, or substance use crises—could benefit from improved staffing, training, and technology if grants are awarded. HHS would be responsible for administering the grant program.
The bill was introduced on September 3, 2026, by Rep. Lori Trahan along with several cosponsors, and referred to the House Committee on Energy and Commerce. As an introduced bill, it would need to be considered and approved by that committee, pass the full House, be approved by the Senate, and be signed by the President before becoming law. No further action has yet been taken.
Plain-English summary generated by Bill100 AI from the official record. Always verify against the source below.
Timeline
3 Sep 2026
Referred to the House Committee on Energy and Commerce.
Common questions
- What does H.R. 10295 do?
- H.R. 10295, the "9-8-8 Call Center Improvement Act," would amend the Public Health Service Act to establish a grant program supporting crisis call centers that serve regional or local areas, including centers connected to the 988 Suicide and Crisis Lifeline. The Secretary of Health and Human Services would be authorized to award grants to new or existing call centers for four specific purposes: purchasing or upgrading call center technology, training staff, improving operations, and hiring additional staff. The bill authorizes $441,000,000 for fiscal year 2027, with funds remaining available until expended rather than expiring at year's end. The bill would primarily affect crisis call centers that operate at a regional or local level, as opposed to only national-level lifeline infrastructure. These centers—and by extension the communities and callers who rely on them, including people experiencing suicidal crises, mental health emergencies, or substance use crises—could benefit from improved staffing, training, and technology if grants are awarded. HHS would be responsible for administering the grant program. The bill was introduced on September 3, 2026, by Rep. Lori Trahan along with several cosponsors, and referred to the House Committee on Energy and Commerce. As an introduced bill, it would need to be considered and approved by that committee, pass the full House, be approved by the Senate, and be signed by the President before becoming law. No further action has yet been taken.
- Has H.R. 10295 become law?
- The source does not supply a confirmed lifecycle stage for H.R. 10295. Check the latest action and official source below.
- Who sponsored H.R. 10295?
- H.R. 10295 was sponsored by Rep. Trahan, Lori [D-MA-3] (D-MA), with 7 cosponsors.
- What's the latest action on H.R. 10295?
- Referred to the House Committee on Energy and Commerce. (3 Sep 2026).
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