Trust in Government Act of 2022
Latest action (25 Oct 2022): Introduced
What this bill does
The Trust in Government Act of 2022 would direct numerous federal agencies to modernize and simplify how they deliver services to the public. It states that Congress believes agencies should better understand the people they serve, cut administrative burdens and paperwork, and identify and fix the causes of public frustration with government interactions, while maintaining existing legal protections such as privacy and civil rights. It then lists specific directives, such as requiring the State Department to allow fully online passport renewals, the IRS to expand e-filing and phone/email support options, the Department of Agriculture to simplify SNAP and WIC enrollment, the VA to unify its digital services, Social Security to allow document uploads without physical signatures, and several agencies to streamline items like disaster assistance applications, student loan repayment, and change-of-address processes across government.
The bill would affect a broad range of people who interact with federal agencies—taxpayers, veterans, students, farmers, benefit recipients, travelers, and Tribal governments—by aiming to make applications, renewals, and customer service simpler and more digital. Agency heads would be required to certify compliance to the Office of Management and Budget periodically, and OMB would report to Congress on agencies' progress and set implementation guidance.
The bill was introduced in the House on October 25, 2022, by Rep. Katie Porter and referred to the Committee on Oversight and Reform along with several other committees. It did not receive a vote before the end of the 117th Congress, meaning it did not become law and would need to be reintroduced in a future Congress to be considered further.
Plain-English summary generated by Bill100 AI from the official record. Always verify against the source below.
Official summary
Trust in Government Act of 2022
This bill directs certain agencies (e.g., the Department of State, the Department of Veterans Affairs, and the Social Security Administration) to take specified steps to improve service delivery and public perception of agency interactions.
The Office of Management and Budget must designate a team of individuals to lead and support agency initiatives to improve public perception of agency interactions.
Common questions
- What does H.R. 9233 do?
- The Trust in Government Act of 2022 would direct numerous federal agencies to modernize and simplify how they deliver services to the public. It states that Congress believes agencies should better understand the people they serve, cut administrative burdens and paperwork, and identify and fix the causes of public frustration with government interactions, while maintaining existing legal protections such as privacy and civil rights. It then lists specific directives, such as requiring the State Department to allow fully online passport renewals, the IRS to expand e-filing and phone/email support options, the Department of Agriculture to simplify SNAP and WIC enrollment, the VA to unify its digital services, Social Security to allow document uploads without physical signatures, and several agencies to streamline items like disaster assistance applications, student loan repayment, and change-of-address processes across government. The bill would affect a broad range of people who interact with federal agencies—taxpayers, veterans, students, farmers, benefit recipients, travelers, and Tribal governments—by aiming to make applications, renewals, and customer service simpler and more digital. Agency heads would be required to certify compliance to the Office of Management and Budget periodically, and OMB would report to Congress on agencies' progress and set implementation guidance. The bill was introduced in the House on October 25, 2022, by Rep. Katie Porter and referred to the Committee on Oversight and Reform along with several other committees. It did not receive a vote before the end of the 117th Congress, meaning it did not become law and would need to be reintroduced in a future Congress to be considered further.
- Has H.R. 9233 become law?
- Not yet. As of 25 Oct 2022, H.R. 9233 is introduced.
- Who sponsored H.R. 9233?
- H.R. 9233 was sponsored by Rep. Katie Porter [D-CA47, 2023-2024] (Democrat-CA), with 8 cosponsors.
- What's the latest action on H.R. 9233?
- Introduced (25 Oct 2022).
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